Why buy local?

Reasons to but from our store

Peace of Mind

When you buy from our store you can be 100% certain that product lives up to high standards, and will be supported by local warranty service.

Customer Service

Buying from our store means there is a range of support available you, which includes being able to ask any questions beforehand and try out a demo model. It also makes the replacement and servicing process easier and quicker if you need the support.

Complying with Australian standards

Buying from our store means that your product will be all set up and ready to be used – with manuals, menus and chargers all suited to be used in the Australian market. It also ensures your new product complies with Australian legislation in addition to meeting the Government’s C-Tick standard for electrical operation.

Protection under Australian law – warranty

Goods purchased from an overseas entity may not be covered under the rights you are entitled to under Australian law. The Australian Competition and Consumer Commission (ACCC) warn that “when dealing with internationally based companies, you may not be protected by Australian law.”*

Only by purchasing from an Australian company are you entitled to your rights for a refund or repair if your product arrives damaged or faulty.
Companies such as NIKON and SIGMA offer an extra 1 year warranty when purchased from an Australian company.

No hidden taxes

When a ‘grey’ online source advertises goods for sale it might not be clear what your tax implications are. GST, for example, won’t be included in the price you pay – but when the product arrives in Australia you may still have to pay GST before customs will release the goods.

We like to look after our customers and welcome you to use all the benefits of our Better Pictures Guarantee, discounted courses and printing.

*Source http://www.accc.gov.au/content/index.phtml/itemId/815341.

Text inspired by Nikon Australia.

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Have an enquiry?

Visit us instore to view our entire range, call (03) 9725 3816 to speak to one of our friendly sales team or complete the below form.

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